Cookie Policy
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We will only use non-essential cookies if you provide active, affirmative consent via our preference center. You have the right to withdraw this consent at any time as easily as it was given. For certain low-risk statistical and appearance cookies, we may rely on the UK Data (Use and Access) Act 2025 exceptions, provided they are used solely to improve our site and do not track individual behavior for advertising purposes. We will remember your cookie preferences for 12 months, after which we will ask for your consent again to ensure your preferences remain up to date.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- We assess the environmental impact of our digital operations. Our use of analytical tools is configured to minimise data storage redundancy to align with our commitment to Climate Action and organisational context.
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Cookie Inventory
| Cookie Name | Provider | Purpose | Type | Expiry |
| _greysession | First-party | Maintains secure login session. | Strictly Necessary | Session |
| _ga / _gid | Calculates site usage data. | Analytical | 30 Days | |
| pref_lang | First-party | Remember’s language choice. | Functionality | 30 Days |
| _ads | Third-party | Delivers relevant advertising. | Targeting | 30 Days |
As an RICS Regulated Firm, we uphold a culture of integrity and ethical behavior in how we handle your digital data. Our data management processes are audited to ensure they support a quality culture. We do not use AI-driven automated decision-making for profiling unless it is necessary for a contract or we have your explicit consent, and you always have the right to request a human review of any automated decision.You have the right to lodge a complaint with the ICO if you believe our use of cookies infringes on your rights.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can manage or withdraw your cookie preferences at any time by clicking the ‘Manage Cookie Settings’ link in our website footer. While you can also block cookies via your browser, our built-in preference center provides more granular control over specific categories (e.g., allowing appearance cookies while blocking tracking).
Browser Controls: You may also manage cookies through your browser settings:
Google Chrome: [Settings > Privacy and security]
Microsoft Edge: [Settings > Cookies and site permissions]
Safari/Firefox: [Preferences/Options > Privacy]